Do and Don't; To click or not to click; To do it with courtesy or just blunt way; all the above requires a guiding light. An expert in strategic communications, Susan K. Medina, shares her wisdom:
"In a time where digital junk mail can rival the tangible pieces in your mailbox, the practice of clicking ‘forward’ has become the norm. No matter how funny the jokes are or how pressing the matter seems to be, it’s important to ask, “Do I really want to forward this email?” Here are a few things to keep in mind:
If the contents of the email are in any way libelous, offensive, racist, obscene, or inappropriate, your mouse should be racing for the ‘delete’ button. It is much better to verbalize what you heard later than to send it—in writing—in a public format for both obvious professional and legal reasons."
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